Question 1

How will my flowers arrive?

Accepted Answer

Your flowers will arrive in bud form with eco - friendly packaging .

Question 2

How can I change my order?

Accepted Answer

Please email or call us to change your order 48 hours before your delivery date. Once you recieve a confirmation from our end your order will be changed.

Question 3

Will I get a refund?

Accepted Answer

We do not give cash refunds , however in case of any damage from our end we are happy to provide you with a replacement or store credit.

Question 4

What is your shipping policy?

Accepted Answer

Free shipping for all subscriptions within our 5 km radius.

For subscriptions outside our radius - an email will be sent charging separately per delivery according to our delivery partner's charges.

For one off bouquets - there's a standard shipping rate of Rs.200 or the actual delivery charge if it's higher.

Question 5

Can I change my delivery date / address?

Accepted Answer

Yes ! 
Please notify us via email on the required changes.

Question 6

What is the process of gifting a subscription?

Accepted Answer

At checkout - please specify the name and address of the person you'd like to gift the flowers.

Question 7

How will my flowers get delivered?

Accepted Answer

Your flowers will be delivered by our delivery agent  at your doorstep at any given time of the day. In case you are not available we will contact you and re-attempt your delivery.

Question 8

I'm having a party at home - Can I order flowers?

Accepted Answer

Yes! - please give us a call or email us so we can customise your flowers for you. 
We will be sticking to delivery on the designated days (Thu/Fri) . However - if it is a large order we are open to deliver on your convenient date.

ALL DELIVERIES ON THURSDAY, FRIDAY & SATURDAY!

FREQUENTLY ASKED QUESTIONS

Frequently asked questions

How will my flowers arrive?

How can I change my order?

Will I get a refund?

What is your shipping policy?

Can I change my delivery date / address?

What is the process of gifting a subscription?

How will my flowers get delivered?

I'm having a party at home - Can I order flowers?

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